QV Stays Cosy in the Viaduct

Room was exactly what we paid for, location was wonderful, but this was outshadowed by a huge lack in clear information, Positive: Proximity to the city centre Negative: Property management was horrible, we were provided incorrect information on the guest portal for accessing our property which meant an hour circling the block and phone calls to staff who were unsure of what to do. This is our second stay with these property managers, and we had a similar experience the first time with a different property of theirs in Auckland.

Great apartment in a lovely central location. Positive: A great apartment in a central location on a quiet courtyard with a lovely sunny balcony, near food, shopping, swimming, ferry terminal, tour boats, etc. Highly recommended. Communications with management were easy, quick and informative. Negative: When keys are left in the lockbox for off-hours arrival, please do tell people that the smaller black tag is the "keycard" that opens the building outer door by waving it over the door keypads. It took us an anxious few minutes before we figured that out and could get in. Otherwise the process was smooth.

Nice quiet location in te Viaduct Positive: Nice and quiet, very handy location to what we needed. Parking is a huge plus. Negative: Very meager supplies of tea and coffee, and a spare blanket would have been handy!

Positive: Le logement est bien agencé et équipé, la décoration est faite avec goût et il a de larges ouvertures sur le jardin. Un petit balcon très pratique L'emplacement est très central par rapport à Viaduct Harbour, la Queen Street et la Sky Tower tout en étant dans un quartier calme. Logement à 5/10 minutes à pied de la gare maritime et de la gare ferroviaire. Negative: Récupération des clés à 10 minutes à pied, ce n'est pas pratique. Le mauvais acoustique du logement (on attend les autres résidents).

Positive: Great location. Good size for a studio flat and very quiet building. Negative: There was only one key and the entry phone system didn’t work so that was a pain. Having to collect the key at another location and then go to the apartment was a hassle. There was no coffee only tea.