QV Stays Modern Wynyard Quarter Hideaway

Great property, abysmal key pickup and AI bot service Positive: The location was excellent, close to a supermarket, wharf restaurants, and the CBD. Negative: The key pickup was abysmal! The lockbox is app. 15 minutes walk from the property, which you are not told until the morning of arrival. The "person" that you interact with via email, "Morgan," is an AI bot with zero intelligence. Not realizing that it was an AI bot, I followed the instructions and was repeatedly given false information, resulting in me and my wife standing in freezing rain with our luggage for nearly 30 minutes waiting, and then paying, for a cab to fetch the key from the lockbox. The response from a human when finally reached by phone? "Oh, sorry, the AI bot is still in training. Find a cab." Unacceptable!

Positive: Location Negative: Noise from bus station

Positive: The apartment is gorgeous, and the location absolutely perfect! The contact was lovely and responses to all of my questions were extremely fast. Negative: Everything was great!

Our Auckland home away from home! Positive: The location, comfort and amenities were perfect for all our needs. Being in the heart of the action meant that we almost never left the neighborhood! The property management is exemplary. Negative: Nothing

Negative: Bedroom was a little bit tight for space